The Neuroscience of Conversations

The Active Advisor Podcast (Episode 45)

On this episode of The Active Advisor podcast, host Bryan Moore is joined by Mary Schmid, Founder and CEO of Mary Schmid Consulting.

Join them as they discuss:

• Understanding the neuroscience of conversations
• Three levels of conversation and what you’re missing
• How to have Transformational conversations that build trust
• Your one minute drill to use before every client conversation.
• Navigating Difficult Conversations
• The Ripple Effect of Good Communication

Mary Schmid, MBA, is a communication and leadership specialist who teaches financial professionals, firm owners, and high achievers how to lead transformational conversations and elevate client interactions into trust-building experiences. Grounded in the neuroscience of conversations, her Conversational Edge System equips financial professionals with the skills to guide discussions that foster trust and collaboration, delivering extraordinary client and team experiences. Mary’s approach provides a competitive advantage by shifting from transactional advice to cultivating lasting, meaningful relationships that foster loyalty and long-term success.

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